Gift Card Terms


  1. By purchasing or using Gift Cards, you ("you" or the "Customer") agree to be bound by these Gift Cards Terms, in addition to the Terms of Service and other terms posted on mecielo website and mecielomobile app, which are incorporated by reference into these Gift Card Terms.
  2. For the avoidance of doubt, capitalized terms used and not defined herein have the same meaning as given to such terms in the Terms of Service. In the event of a conflict between the provisions of the Gift Cards Terms and the Terms of Service, to the extent such contradiction is pertaining to the use of Gift Cards, the provisions of these Gift Cards Terms shall prevail.
  3. Where the Customer provides us with personal data pertaining to a third-party for fulfillment purposes of the Gift Card or otherwise, the Customer hereby confirms on behalf of said third-party that he/she has agreed to the sharing of his/her personal data with Mecielo.
  4. Gift Cards cannot be used to purchase other Gift Cards, insurance products and any other product prohibited by law or mecielo, as stated in the Prohibited & Restricted Item Policy.
  5. If the value of an Order exceeds the value of the Gift Card, any outstanding Order balance must be paid using a different payment method.
  6. Unless otherwise stated in the Products Details Page, the Gift Cards shall remain valid for a period of six (6) months from the date of issuance.
  7. Once purchased, the Gifts Card is the responsibility of the Customer and any Gift Card, including accompanying digital or pin codes that are lost or stolen shall not be replaced.
  8. The Customer is responsible for all information the Customer submits, transmits or otherwise make available during the purchase or redemption of any Gift Card;
  9. All exchanges and refunds for merchandise purchased with Gift Cards will be made in accordance with Mecielorefund policy. Unless the Gift Cards are otherwise unusable and faulty due to the act or omission of Mecielo.Any Gift Cards bought cannot be returned, refunded, or cancelled on the Customer’s request after purchase.
  10. All issuance of Gift Cards cannot be exchanged for cash.
  11. Replacement of the Gift Card may be allowed, at Mecielo’s sole discretion, if there is a systemic failure caused by an act or omission of Mecielo.
  12. Mecieloreserves the right to cancel or reject the use of a Gift Card at its sole discretion for any or no reason, including, without limitation, where it deems or suspects fraud or other illegal activities.
  13. The Customer acknowledges that purchase or redemption of Gift Cards is subject to resource availability, including, without limitation, availability of website and/or Mecielomobile app.
  14. The Customer accepts and acknowledges that Mecielomay suspend, terminate and/or discontinue the purchase or redemption of the Gift Cards in its sole and absolute discretion without prior notice and without any liability whatsoever to the Customer.
  15. The Customer agrees that Mecieloshall be entitled to use or disclose any information or data disclosed by the Customer in accordance with Mecielo’sPrivacy Policy. The Customer is entitled to withdraw such consent in the procedure as prescribed by Mecielofrom time to time.
  16. The rights and protections conferred on Mecielounder these Gift Cards Terms shall be additional to the rights and protections conferred on Mecielounder the Terms of Service, Privacy Policy as well as such other terms and conditions as may be agreed to or accepted by the Customer.
  17. Any clause in this Gift Cards Terms, Terms of Service, Privacy Policy and other terms and conditions as may be agreed to or accepted by the Customer that is invalid, unenforceable or illegal shall be enforced as nearly as possible in accordance with its terms, but shall otherwise be deemed severed and shall not affect the enforceability of any other clauses, which clauses shall continue to be valid and enforceable to the fullest extent permitted by law.
  18. Mecieloreserves the right to alter, modify, add to or otherwise vary these Gift Cards Terms from time to timein such manner that deem appropriate by Mecielo. In any event, the Customer continueusing the Gift Cards after such amendment, the Customer shall be deemed to have accepted and agree to the new amendments.

Please email us at [email protected] if you have any enquiries regarding the Gift Card.

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